The moment you walk through our doors, you can see and feel the different retail environment that American offers. Our employees are professionals, dedicated to serving our customers. Our wide variety of products for the home, low prices, and excellent customer service keep customers coming back. You'll also find that our leaders at American have a love for new ideas and drive for innovation that fosters the energy and the drive to succeed in this competitive industry. And above all, our employees rank their co-workers as the number 1 reason for job satisfaction!
When we asked some of our employees what enticed them to join and stay at American, here is what they said:
"I am challenged daily. I feel my hard work and commitment to the company is recognized, and when appropriate, rewarded."
"I feel as though I am trained in a timely manner and have a friendly working environment."
"Working for American has given me a new respect for retail stores. American does everything it can to satisfy their employees and customers."
"Fun work environment. Most people here are like family."
As part of our ongoing effort to improve our workplace, we regularly survey employees to gather feedback which is used to improve upon our work environment. We survey new employees after 90 days of employment to gather feedback regarding their employment experiences thus far. American values new employees' views of our workplace, particularly our orientation, training, and ramp-up processes. Periodically, we have conducted surveys to create our Employee Satisfaction Index (ESI). The ESI is an invaluable tool that allows American to keep abreast of the challenges and issues facing our coworkers. The exit interview is another aspect of American's Employee Feedback Process because opinions given by exiting employees provide a valuable, unique perspective on American as a workplace.
As you get started in your career at American, you will participate in one or more of our various training programs. Whether it's on-the-job or more structured classroom or on-line training, you will find our managers are dedicated to providing their staff with the tools they need to be successful in their career.